Right of Withdrawal for Consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activity.)

Withdrawal Policy

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day:

  • on which you or a third party designated by you (who is not the carrier) has taken possession of the goods, provided that you ordered one or more goods as part of a single order and these are delivered together; or
  • on which you or a third party designated by you (who is not the carrier) has taken possession of the last good, provided that you ordered several goods as part of a single order and these are delivered separately.

To exercise your right of withdrawal, you must inform us
Blumental Bayern GmbH, Melanchtonplatz 4-6, 90443 Nuremberg, Germany,
Phone: +49 911 47711390,
Email: info@vita-bayern.de
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send your notification of exercising the right of withdrawal before the withdrawal period expires.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (except for additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day on which we receive notification of your withdrawal from this contract.

We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or you have provided evidence that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

You shall bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion or Early Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts:

  • for the supply of goods that are not prefabricated and for which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
  • for the supply of goods which are liable to deteriorate or expire rapidly;
  • for the supply of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, but which can only be delivered at least 30 days after the conclusion of the contract and whose actual value depends on fluctuations in the market beyond the trader’s control;
  • for the supply of newspapers, periodicals, or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts:

  • for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery;
  • for the supply of goods which, after delivery, have been inseparably mixed with other goods due to their nature;
  • for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and return it.)

  • To: Blumental Bayern GmbH, Melanchtonplatz 4, 90443 Nuremberg, Germany
    Email: info@vita-bayern.de
  • I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () /
    the provision of the following service (    )
  • Ordered on () / received on ()
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only if submitted on paper)
  • Date

(*) Delete as applicable.